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GetElevated
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General

How do I get started with my project?

The process is just a few simple steps. First, choose the package that best suits your requirements. Next, click the 'Place your order now' button and you will be directed to our Online Order Form where you can provide us with your contact details and information about your specific project. We will carefully review the information you supply and start working the next business day. If we require further clarification of your requirements, we will contact you by email.

Can I talk to somebody if I have any questions?

You can email your questions to contact@getelevated.co.uk or you can call our design team direct on 01793 745400.

After placing an order what happens next?

We will send you an acknowledgement by email with your order details. Our designers will contact you for additional information only if required. You will receive the initial design concepts within 3 business days.

What is a 'Round of Development'?

After seeing our initial design visuals, you may want us to change or tweak your chosen design in some way. A 'Round of Development' is each set of tweaks, revisions or alterations requested by the client.

How many 'Rounds of Development' can I request once I have selected a design that I like?

This depends on which package you choose. Each of our package descriptions state how many rounds of development are included in the price.

How will I receive the designs?

We will send you our initial designs and design revisions by email as a PDF file. You will need the free Acrobat Reader to view these files which is available from http://get.adobe.com/reader/

How do we pay?

Once you have completed our Online Order Form you will be required to pay a 50% of the package price via Paypal before we can begin work. We accept credit card payment through PayPal. PayPal is a safe and easy way to transfer your money online. You need to create a PayPal account and once the PayPal account is created, you can easily transfer your deposit and final balance. We also accept personal or business cheques. We will issue a VAT receipt to you by email following your payment of the final balance.

Logos

Which Logo design package is best suited for me?

This depends on factors such as the project deadline, your budget and personal preferences. If you already have a clear idea of what you want your logo to look like, or if you are in a hurry or have limited budget then you should probably select our great value £99 Logo Package. However, if you would prefer a choice of logo designs to select from, then our Logo Plus Package is the one for you.

How will I receive my finished logo?

Your final logo will be supplied in three digital formats:

  • Hi-resoultion JPEG (suitable for print)
  • Screen-resolution JPEG (suitable for web)
  • Vector EPS (suitable for large-format print)

What if I am not immediately satisfied with any of the initial designs?

If for some reason we didn't satisfy your requirements in the initial designs, we would carry out one free Round Of Development. If you are still not satisfied with our designs, new samples thereafter may be ordered for an additional 50% of the original package price.

How long does it take to see initial logo concepts?

Our logo packages are generally developed within 3 business days.

Can you update our existing logo?

Using your existing logo as a starting point can be a great option for companies wishing to develop a stronger brand or to simply or refresh your image. And, yes we can - simply choose our £99 Logo Package and supply your current logo to use as a starting point.

Business Cards & Stationery

What kinds of Business Cards do you create?

We offer two kinds of business cards - Vertical and Horizontal - both are sized at 85mm x 55mm.

Can I order two-sided business cards?

Yes, simply email your requirements to contact@getelevated.co.uk and we will send you a quotation for the additional work.

Can I order two-sided business cards?

Yes, simply email your requirements to contact@getelevated.co.uk and we will send you a quotation for the additional work.

Can I order additional business cards for my colleagues?

Yes, please email the details to contact@getelevated.co.uk and we will send you a quotation for the additional work.

If I am happy with my current logo but would like GetElevated to design my business card, what is the process and cost?

Simply choose our basic Business Card Package, send us your logo and complete our online briefing form and we will design your business card using your existing logo at a reasonable price of just £75!

How will I receive my finished business card artwork?

For our Business Card Package or Company Logo & Business Card Package the final artwork will be supplied to you in print-ready PDF format.

Do you provide Printing services?

Yes, we can print your business cards or stationery for you. Simply choose our Logo & Business Card Print Package or Company Logo & Stationery Print Package.

What kinds of stationery items do you create?

Our stationery packages offer matching Business Card (85mm x 55mm), Letterhead (A4) and Compliment Slips (99m x 210mm).

Websites

How long will it take to have my website created?

The time line to design and deliver our Budget Website Package will be between 15 to 30 business days depending on the intricacies of your brief.

Do you provide Domain Registration and Web Hosting?

As part of our website package we can manage your domain registration and web hosting requirements. All you have to do is choose a name for your website.

What is a Domain?

A domain is like an address that people use to find your website. For example, our domain is www.getelevated.com. You can use our Online Order Form to check the availability of your chosen domain name. We can also organise the registration of the domain through a third party internet service provider. Our Budget Company Website Package provides a FREE two-year registration of your chosen domain (subject to availability). Thereafter it would be your responsibility to renew the registration.

What is web hosting?

To make your website accessible to people using the internet, your website files must be hosted on a server that is connected to the web 24 hours a day, 7 days a week. Our Budget Company Website Package provides a FREE first year of web hosting within the package price. Thereafter it would be your responsibility to renew this service annually.

How do I get my website listed on Google?

Search engines tend to find your site naturally via links from other sites. Google relies on your incoming links to determine your popularity and search-term relevance. There are other criteria that will rate where Google places you in the list. This criteria would normally be managed by a Search Engine Optimisation service. We do not currently provide a SEO service.

What if I need to add a shopping cart or additional features to the website?

Our development team are able to provide these additional features. Please email your requirements to contact@getelevated.com and we will send you a quotation for the additional work.

Do you provide copywriting or photography services?

Yes we can. please email your requirements to contact@getelevated.co.uk and we will send you a quotation for the additional work.

Still have questions? Email us for an answer and we’ll add it to the list.

Prices exclude VAT. These packages cannot be used in conjunction with any other promotion. Terms and conditions apply.